true
Manuals

Here you can find the latest 323GW manual.

Click the blue arrow to download your chosen manual.

English

 NBDVR323GW User Manual (English R5)

true
MyNextbase Player

Here is the latest version of the MyNextbase Player computer software.

The minimum system requirements to allow this software to function are: Windows 7 OR MacOS 10.9, Processor: Intel Core i5, Memory: 4GB, Display resolution: 1280 x 720 or higher.

MyNextbase Player

true
Firmware

Firmware pro váš produkt

Here you can find the latest firmware for your 323GW Dash Cam.

NBDVR323GWA-R23.5.zip (23.5)

 28. 10. 2022
23,3 MB

true
MyNextbase Connect Mobile App

The latest version of the MyNextbase Connect mobile app can be downloaded from the Google Play Store or Apple App Store.

The minimum phone requirements are: Bluetooth 4.2 (Android and Apple), Android 6 or above and iOS 13 or above.

MyNextbase Connect- Android

MyNextbase Connect- Apple

true
FAQs

You can easily check what firmware version your dash cam currently has on the dash cam itself. 

1) Turn the Dash Cam on
2) Stop it recording (by pressing the red square in the bottom left of the screen)
3) Go into Settings (the settings icon will show in the top left of the screen once a recording is stopped)
4) Go into Setup settings
5) Scroll across to ‘System Info’
6) Look at the Firmware number RXX.XX.

The maximum compatible SD card for the 322GW is 256GB. We would recommend a Dash Cam compatible 8GB-256GB U3 Micro SD card, specifically designed for Dash Cam or CCTV usage. We would recommend a Nextbase SD card for guaranteed functionality within a Nextbase product.

1) Take your Dash Cam inside and plug it into mains power or a computer using the Nextbase provided USB cable.

2) Remove the SD card and any rear camera and press the reset button on the underside of the dash cam. Then turn the Dash Cam on. Please turn Parking Mode off and turn Screen Saver off as these could interfere with the test results.

3) Let it charge for 2-3 hours whilst turned off (without a rear camera).

4) Unplug the power cable, turn the Dash Cam on and time how long the Dash Cam stays on for. The time it takes for the battery to drain will help us identify the root cause.

5) Please remember that after this test your Dash Cam will once again need charging as the battery will be flat.


The battery should last for 10-15 minutes during the above test. 

This is symptomatic of an SD card failure.
Please check that your card is not larger than 256GB and has a minimum U3 class.
Please remove the SD card, then press the reset button on the underside of the Dash Cam. Then, without the SD card inserted, please turn on the Camera. Does it now start normally? If so, then the SD card has either failed due to lack of formatting or is not compatible for Dash Cam usage.

Our Developers are always working to improve the functionality of our cameras and provide new features, such as different languages. We can do this even once you have your camera by releasing new firmware. To benefit from these improvements and updates, please check your dash cam's firmware and update it if there's an update available. 

The 323GW has an internal battery for emergency uses, such as the loss of power during an incident. This will allow the camera to continue recording to the end of the clip before switching off. This internal battery has around 10-15 minutes of battery life. If you also use the Rear Camera added, the battery life is reduced due to the additional power draw.

If you intend on using Parking Mode on your camera, then we would instead recommend using a Hard Wire Kit, not the Cigarette Lighter Cable. The Hard Wire Kit will allow the camera to draw nominal current from the car's battery, preventing the cam's battery from being drained. The Hard Wire Kit has an in-built voltage cut off which protects the car's battery from being drained below 11.2V. We'd recommend using a Permanent Live fuse with Parking Mode enabled.